Digital Real Estate Agent (f/m/d) in Frankfurt am Main

Your tasks:

• You act as a Digital Real Estate Agent (f/m/d) and offer a high-quality as well as immediately available first contact consultation
• You mainly advise real estate owners on general questions around the sales process, starting with the property valuation up to the sale
• As a "Digital Real Estate Agent (f/m/d)" you lead the initial consultation of our customers by phone, Video and screen transmission or also gladly by email
• After successful initial consultation you coordinate a smooth transfer of the customer contact to the personal broker on site and support here with the appointment finding
• Even after customer transfer you accompany the sales process until the end
• You ensure, that our customers feel optimally served and cared for throughout the entire process
• At all times you are supported in all advisory and administrative tasks by our Digital team and our sales coaches with many years of experience
• You use modern technologies, innovative software solutions and tools, to ensure an exceptional professional and comprehensive virtual consulting and by means of this to inspire our customers
• You form an interface between the Digital team, the customers and regional sales locations
• You maintain all important data in the company's internal CRM system, as you are aware of the added value of up-to-date and comprehensive customer data
• Representation of the company on public marketing campaigns

Your profile:

• For this challenging position, you will bring a degree, a completed commercial training or a comparable qualification with
• Relevant experience in customer service and a high affinity for the real estate industry
• You have ideally already gained experience as a real estate agent or have successfully completed training as a Immobilienkaufmann (m/f/d)
• Based on your many years of experience in real estate sales, you are able to provide expert and professional answers to the most important questions regarding real estate sales and purchases on an ad hoc basis
• You place a high value on customer satisfaction and would like to actively contribute in a dynamic environment, to create an outstanding customer experience
• You are ambitious, self-motivated and thrive in a dedicated, performance-driven environment
• The ability to listen and respond to customer needs, round out your profile
• Good knowledge of MS Office as well as experience working with a CRM system

Your contact person for queries

• Imre Burek (Senior HR Manager)
• keyword: Digital Real Estate Agent (f/m/d)
• email: [email protected]
• phone: 069 - 26 91 57 0

With over 400 stores and more than 1,500 colleagues, we are one of the largest brokerage companies in Europe and continue to expand. You are looking for a challenging, exciting job. We offer you a maximum of possibilities for a career path according to your ideas. You want to take responsibility for your results and have an employer with values to match. Our thinking and actions are guided by principles of trust, respect, foresight and appreciation.